Frequently Asked Questions

Its not every day you apply to officially change your name and you're bound to have a question or two. We've compiled a list of our most frequently asked questions below. If you can't find an answer to your query, don't worry, drop us an email or use the contact page and we'll get straight back to you.

Deed Poll Questions

Is the name change process legal?

YES. This is without a doubt the most commonly asked question. Changing your name by Deed Poll is not only legal, but is the only way to ensure that your name change is legally recognised by the Government, Local Authorities and businesses.

What is a deed poll?

A Deed Poll is a special type of legal contract that only requires one party to the agreement. A Deed Poll for the purpose of a change of name declaration sets out the specific circumstances under which you intend to relinquish and abandon your former name, and adopt your new one. Deed Polls follow a specific structure and layout, and are signed and witnessed in such a way that they become legal proof of a change of name.

Can I change my name to anything I want?

Anything, with a few exceptions. You are free to be known as and addressed by any name that you choose, however bodies such as HM Passport Office have specific guidance on what can and cannot be included in your passport. HM Passport Office guidance on names can be found here. Other than the above, and so long as your name is not changed with the intention of committing fraud, changed to include numbers or punctuation other than apostrophes and hyphens or is considered vulgar, then you're free to be as creative as you like.

Who do I need to inform?

This will differ for each applicant but as a general rule you will need to inform your Local Council, HM Passport Office, the DVLA and HMRC. Other organisations who will need to be informed include your Bank or Building Society, Landlord or Mortgage Company, Credit Card Companies, Employers, Schools, Colleges and Universities. If you own land or property you will also have to update your namde details with HM Land Registry.

How often can I change my name?

You can change your name as often as you like as long as the change is for a legitimate reason.

I previously changed my name by deed poll, but want to change it back. Do I need a deed poll?

YES. In almost all cases, if you have previously used a Deed Poll to change your name, you will require a new one to revert back to your former name, or take a new name.

How old do you have to be to change your name?

You can change your name by Deed Poll from 16 years of age. If however, you are over the age of 16, but not yet 18, your parents or legal guardians can object to your change of name and override your decision. They can only object on specified grounds and a Court must agree with their objections. If you're under 16, your parents or legal guardians can change your namre on your behalf.

Who can witness my deed poll?

For British citizens and residents of the mainland UK and Northern Ireland, witnesses must be aged 18 or over and must know you in a personal or professional capacity. Your witness should be independent of you, i.e. not a family member or person living in the same household. Your witness must be present when you sign your Deed Poll declaration. For British citizens living elsewhere (outside of the mainland UK or NI) your Deed Poll declaration will need to be legalised. Your Deed Poll may need to be independently witnessed by a Notary Public or a Lawyer.

Can I change my title?

YES. As with your name, in British law, you have the right be be known by and addressed as anything you wish, this includes your title, be it gendered or genderless. There are however some exceptions to the rule, these includes titles of nobility and profesional salutations such as Doctor and Professor.

Payment & Shipping

How long does delivery take?

It depends. We offer a wide range of delivery services and ship to every corner of the world. If you're based in the UK and you opted for our free standard delivery, your order will be dispatched by Royal Mail 2nd class and will take approximately 2-3 working days. For all other countires and shipping methods, please feel free to contact us for an estimated arrival date. If you selected tracked shipping you will recieve a tracking number when we dispatch your order. You can find more information on our Shipping Policy page.

Can I return my documents for a refund?

We do accept returns in certain circumstances. As a deed poll is a bespoke product, we are unable to accept returns unless the item is damaged or ineffective. If you want to return your documents in line with our money back guarantee, you will need to provide an email or letter from HM Passport Office, the Foreign Office or the DVLA stating that they are refusing your deed poll for the purpose of a name change.

How long will my refund take to process?

Refunds are processed by our payment gateway provider and are usually completed within three working days. If you have not yet recieved your refund please feel free to contact us for an update.


Will I be charged anything else?

NO. Almost all organisations that hold your details will update them free of charge. It is in their interest to hold accurate and correct data. The only exception to this is HM Passport Office, who will charge £75.50 to amend your name as shown on your passport.

Is the UK Deed Poll Service a UK Government Agency or Organisation?

NO. Like other suppliers of Deed Poll documentation, the UK Deed Poll Service is a private company and as such is not affiliated with the UK Government. What we do say, however, is that our Deed Poll documentation is 100% guaranteed to be accepted by UK Government departments and agencies.

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